Run an MSP?
We’ve been there, done that…
For decades, we’ve worked in and alongside Managed Service Providers. We’ve seen the challenges you face: balancing recurring revenue with project work, managing technician utilization, scaling without breaking what’s working, and trying to make smart decisions when your financial reports don’t tell you what you actually need to know.
At Nordic Sky, we combine deep MSP industry knowledge with expert bookkeeping to give you the financial clarity that most MSPs are missing. We don’t just close your books. We help you understand what your numbers are telling you and what to do about it.
If any of these sound familiar, you’re not alone:
You’re Profitable but don’t know by how much.
Your P&L shows a profit, but you can’t tell which services are driving that profit or whether you’re leaving money on the table. Managed services feels solid, but what about project work? Break-fix? Are you pricing right, or just getting by?
Invoicing is always playing catch-up.
Project work gets completed, but invoices don’t go out for weeks. Clients are slow to pay, and your AR aging report is longer than you’d like to admit. You know you need a better process, but there’s always something more urgent demanding attention.
Hiring decisions are made on gut feel, not data.
The team feels busy. The phones are ringing. It seems like the right time to hire another technician. But do your margins support it? Will that new hire be billable enough to pay for themselves? You’re making six-figure decisions without six-figure clarity.
You’re leaving margin on the table.
You know you should charge more for certain services. You know you should hold firm on scope creep and out-of-scope billing. But you don’t want to rock the boat with clients, so you absorb costs that should be billed. Over time, this adds up to real money.
Collections aren’t treated like the priority they are.
Aging AR isn’t just a number on a report. It’s cash you’ve earned but haven’t collected. Yet somehow, chasing down payments feels awkward or gets deprioritized. Your clients need to understand: paying their MSP isn’t optional.
You don’t know if you’re charging enough.
Properly pricing your MSP Services is important. If you don’t have a handle on your books it’s hard to know if you’re priced appropriately. Also, if you haven’t raised rates in the past several years you may be missing out on margin every single month.
These aren’t character flaws. They’re the natural result of being focused on delivering great service while trying to run a business at the same time. But they’re costing you money, creating cash flow stress, and making it harder to grow sustainably.
We ARE your MSP Bookkeeper.
We know what keeps MSP Business Owners up at night.
Where typical bookkeepers miss the mark
Most bookkeepers can reconcile your accounts and generate a P&L. But they don’t understand the MSP business model. They don’t know that your Managed Services contracts should have different gross margin profiles your project work. They don’t recognize the cash flow warning signs when project billing lags. They don’t know what healthy utilization looks like or how to spot when you’re undercharging.
They give you clean books. But they can’t give you the insights you need to run your MSP better because they don’t know what to look for.
How we help MSPs specifically
We hand you three deliverables each month that deliver the clarity you need in your MSP.
- Financial statements that tell the complete story.
- Profit & Loss, Balance Sheet, and Cash Flow Statement. Not just whether you made money, but where your cash is, what you owe, and what’s owed to you.
- Visual dashboards that break down your business by service line.
- See your revenue, margin dollars, and margin percentages by managed services, project work, break-fix, or however your business is structured. Track these monthly and quarterly so you can spot trends. Know which parts of your business are strong and which need attention. Monitor key ratios like cash and current ratio so you know if your business is financially healthy.
- Written observations from people who understand MSPs.
- We review your numbers and tell you what we’re seeing: margin compression that suggests pricing problems, cash flow patterns that point to invoicing delays, expense growth that’s outpacing revenue. We point you toward the questions worth asking and the areas worth investigating.
This isn’t generic bookkeeping. It’s financial clarity built specifically for how MSPs operate.
Is this right for your MSP?
You might be a solo operator who’s grown to a small team, or an established MSP with a dozen or more technicians. Regardless of size, if you’re at a stage where better financial visibility would directly impact your ability to make smart decisions about pricing, hiring, and growth, we should talk.
If you’re tired of flying blind financially and ready for bookkeeping that actually helps you run your business better, let’s have a conversation.
